What next? Interview with Purple Heart Patient Center’s CEO

By | Auto Insurance, Covid-19 & Cannabis, Featured Article, Insurance, Magazine Articles, Risk Management, Safety | No Comments

MJ Biz Daily spoke with Purple Heart Patient Center’s CEO and Founder Keith Stephenson to discuss the state of the dispensary and industry amidst Covid-19 and following looting. Read for his insights and advice to other cannabis leaders in similar situations.


Battling insurers in the aftermath of lootings: Q&A with California cannabis executive Keith Stephenson

Preventing a Hostile Workplace.

By | Cannabis Community, Featured Article, HR, Insurance, Risk Management, Safety | No Comments

Today we’re re-sharing this important article by David Lesser, CEO of Numina.


Workplace hostility is in the news again. Enlightened bosses want to understand what people are experiencing and often ask us to interview key members of their teams. Almost always, there is something withheld. Members of the team will tell us things about which they are not speaking up candidly in meetings or one-on-one reviews. Here are two ways you can make it safe for your people to tell you what is really going on.

Reward Blunt Candor
Given how much company culture contributes to attracting and retaining talent, and to successful financial outcomes, it is surprising how many bonus programs still focus on business results and fail to reward behaviors that empower the whole team. Communication is often highlighted as a quality leaders most want to encourage, especially straight talk. The boss needs his or her people to speak up about the things that are hard to hear.

Unless there is some material acknowledgement of the behaviors you want to see, all the lip service in the world won’t move the cultural needle. How do we measure candor? The most potent method is to delegate the scoring to your people’s direct reports. For each person reporting to you, collect five or six “candor” scores from those he or she works with most closely. Do this each year. If your key executives are being candid with you, the people they work with will know. They will see their boss thinking about how to report hard truths to you. They will see you acting on things that they found painful.

Channel Of Personal Connection
Even in today’s most progressive companies, there is one communication mechanism that is almost completely overlooked. That is direct personal connection with the CEO.

We have clients who have instituted regular correspondence with everyone on their teams. One leader I know sends a personal letter each month, adding a handwritten note each quarter to all 200 of his employees. I have seen a leader encompass a monthly correspondence with as much as 2,000 team members. That takes help. One who receives well-written notes from 400 people says that it takes less time than you might expect. And the benefit of being attuned to people in this way are invaluable.

The key to opening such a channel of personal connection is not so much what you say to the people. It is what they say to you. When you find a way to make it safe and make it fun for people to share what it is like to work for you, great leadership moves just naturally emerge. You look like a genius, when in fact the most brilliant solutions were just sitting there all along.

We would love to hear your experience of rewarding straight talk in a corporate culture and creating channels of personal connection that enhance the team’s intelligence and deepen their sense of belonging.

David Lesser
Founder & CEO of Numina

Vaping Crisis continued, Oregon looks into banning all additives.

By | Cannabis Community, Cannabis Education, Covid-19 & Cannabis, Featured Article, News, Safety | No Comments

Last year, Oregon banned all flavored vaping products, a ban which the courts quickly overturned. Now, the Oregon Liquor Control Commission is presenting the possibility for new regulation: this time limited to THC vaping products. There has been significant pushback, some of which is outlined in this article by Oregon Public Broadcasting. Further steps are unclear, but we do expect to see this discussion continued across legal states nationwide.


Pot users no more likely to be injured on job: Study

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"Marijuana users are no more likely to suffer injuries on the job than their coworkers who abstain, according to a study published in the May issue of the medical journal Substance Use and Abuse and conducted by researchers at the University of British Columbia."

Managing Supply Chain Challenges During a Crisis

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Article from the Cannabis Industry Journal outlines the following 3 ways to manage your supply chain effectively.

1) Continuous management and monitoring of inventory and effective material planning.

2) Maintenance of supplier information and rankings.

3) Establishment of supplier transparency through audit rights and communication.

Industry Executives Share Insights on Sales Trends as States Reopen

By | Auto Insurance, Covid-19 & Cannabis, Featured Article, Insurance, News, Safety | No Comments

Shifts in the cannabis industry during this reopening are far-reaching and intertwined. Sales trends will inform risk management- how are we protecting at-risk patients? “Brandon credits Ohio state officials’ decision to allow for telemedicine, “call-in and online dispensary orders” and curbside pickup as reasons why Ohio patients have been able to “feel safe” during the pandemic.”

Nearly 80% of Illicit-Market Vape Cartridges Collected During Buy-Back Program Were Unfit for Consumption

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Interview with John Butters of Mankind Dispensary regarding the illicit-market vape cartridge buy-back program. 80% of the unregulated vapes collected were unfit for consumption: 62% failed for pesticides, 37% failed for lead, and 20% contained vitamin E acetate.